Upload a New Subscriber List

Learn how to import a list of new subscribers into your account.

As you get started with Emotive, it’s important to upload your list of subscribers so that you can begin engaging with them via Broadcasts.

Start your upload

To start uploading your list:

• Navigate to List Growth on the left side of your screen.
• Select List Upload from the dropdown.
• Click Create List.

Submit your upload

Next, you will be asked to complete the following:

• Name your list.
• Attach the CSV file of your list.
• Check the box certifying that the subscribers in your file have expressed written consent to receive marketing consent from your business.
• Click Next to submit.

Once submitted, your file will take between 15 minutes to 1 hour to fully process, depending on the size. As soon as the file is fully processed, you’ll be able to start segmenting and sending to your new list.

Formatting your list

Be sure that the data in your list is formatted correctly:

• Your file should be in CSV format.
• Your file needs headers for each column. For example, your column containing your customers’ phone numbers must have a header titled phone_number.

Here’s an example of acceptable formatting:

first_name	last_name	phone_number
John	Doe	13213213211
Jane	Doe	13213213212

Phone numbers should be formatted as as either of the following examples:

13213213211

[phone]

If you need further assistance, please reach out to [e-mail] with your questions.